Shipping Policy
Our Policies
Shipping Policy
Last Updated: September 25, 2026
At 4SIS, we aim to provide a smooth and reliable delivery experience for our customers across Saudi Arabia and the GCC.
Shipping Destinations
We currently ship to:
- Saudi Arabia
- United Arab Emirates
- Kuwait
- Qatar
- Bahrain
- Oman
Processing & Delivery Time
Orders are normally processed within 1–3 business days after payment confirmation.
Estimated delivery time is 7–15 business days, depending on the destination and shipping conditions.
Please note that delivery times are estimates and may be affected by customs clearance, public holidays, weather, transportation delays, or other circumstances beyond our control.
Shipping Charges
Any applicable shipping charges will be clearly displayed at checkout before you complete your purchase.
Order Tracking
Once your order has been shipped, tracking information may be provided to the email address or contact information associated with your order.
Please make sure your shipping address, phone number, and other contact information are accurate when placing your order.
Customs & Import Charges
Orders delivered outside Saudi Arabia may be subject to customs duties, import taxes, or other charges imposed by the destination country.
Any applicable customs duties, taxes, or import charges are the responsibility of the customer unless otherwise stated at checkout.
Delayed or Missing Orders
If your order has not arrived within the estimated delivery period, please contact us so we can assist you with checking the shipment status.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us as soon as possible.
Please provide your order number and clear photos or videos of the issue so we can review and assist you.
Returns
We accept eligible return requests within 15 days of receiving your order.
Please contact us before returning any item. Do not send a product back without receiving return instructions from our customer support team.
For complete details, please see our Refund & Return Policy.
Contact Us
If you have any questions about shipping or delivery, please contact us:
Email: info@4sisshop.com
Phone: 0544667652
