Refund and Return Policy
Our Policies
Refund & Return Policy
Last Updated: September 25, 2026
At 4SIS, we want you to be satisfied with your purchase. If you are not satisfied with your order, you may request a return within 15 days of receiving your item, subject to the conditions below.
1. Return Eligibility
To be eligible for a return:
- The return request must be made within 15 days of receiving the order.
- The product must be unused and in its original condition.
- The product should be returned with its original packaging and accessories, where applicable.
- Proof of purchase or your order number may be required.
2. How to Request a Return
Please contact us before sending any product back.
Email: info@4sisshop.com
Phone: 0544667652
Please provide your order number and explain the reason for the return. We will review your request and provide return instructions if your request is eligible.
Do not send products back without contacting us first.
3. Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect product, please contact us as soon as possible after delivery.
Please provide your order number and clear photos or videos of the issue so we can review and assist you.
4. Refunds
Once an approved return is received and inspected, we will notify you regarding the refund.
Approved refunds will be issued to the original payment method. The time required for the refund to appear may vary depending on your payment provider or bank.
5. Return Shipping
Return shipping arrangements and costs may vary depending on the reason for the return and the circumstances of the order. Our customer support team will provide the applicable instructions when your return request is approved.
6. Contact Us
For return or refund questions, please contact:
4SIS
Email: info@4sisshop.com
Phone: 0544667652
